1.I didn’t find the mandrel tube bender that I looking for, can you customize it for me?

Yes, why not. We are working for customized mandrel tube bender and metalworking machinery, we produce tube and pipe fabrication machinery according to your pipe drawing and sample, the machine working capacity and bending tool will be designed to fit your specific needs.

2.If we buy machinery from you, how can you teach our workers to handle the machine?

This is the common question asked by many customers who buy machinery from China for the first time. But in fact, you never need to worry about it, the machine is designed simple and easy to handle.

Before ship out your order, we will take the video to you to teach you how to set the program in the microcomputer and teach you how to operate the machine.99% of customers know how to do it after they study the video and operate on the machine. If you still not sure, you can ask our service team, they are 24 hours online to help you. Why we do in this way, is to help customer to save cost.

If you insist on training on-site, we can dispatch our engineer to your factory to teach, but the customer will cover all the charges.

3.Can we ask for showing the Czech Language on our machinery?

Normally, can. But you need to inform our sales staff in advance, and then they will communicate with our engineer if their software can input your country’s official language.

In general, our export machine is in English and Chinese.

4.What is your delivery time?

Well, it depends on different machinery. as you can see we have tube bending, tube cutting, tube chamfering, tube notching, tube hole punching, tube end forming, etc. Normally from 10-30 days. If your required machine capacity we have stock, then the shipment will be very quickly, If the stock has sold out, we need to make it, but the delivery time we control it within 30 days.

Of course, we have some complicated production line orders, then this will take a long time. Anyway, we will check the delivery time with the engineer before you placing the order.

5.Do you have a warranty?

Yes, our machinery will cover a 1-year warranty,

You can get lifetime technical support. we are always here, if you have any questions, do not hesitate to contact us.

6.How you ship my order?

This depends on your machinery size, if it is large and can fulfill the whole container, then we will ship your machine with the FCL service. If you order the small machinery, then we will ask our shipping forwarder to make LCL service, in order to help you save shipping cost.